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· Est. 2011 ·DTLA’s first coworking space· Wells Fargo North Tower ·Suite 3310· 213-221-2836 ·
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Legal

Privacy Policy

Effective: April 2026

Who we are

Indie Desk Inc. (“Indie Desk”, “we”, “our”, “us”) operates the website at indiedesk.com and the coworking space at 333 S. Grand Ave, Suite 3310, Los Angeles, CA 90071.

What we collect

  • Contact info you give us: name, email, phone, company, and anything you type into our forms (contact, RSVP, tour, remote-package signup, availability, film-shoot, staffing).
  • Account info if you create a member account: email, password hash, plan, booking history, billing info (handled by Recurly — we don’t store card numbers).
  • Analytics & marketing: page views, clicks, referrer, device info, IP, via Google Tag Manager (GA4, Meta Pixel, TikTok Pixel). Only if you accept cookies.

Why we collect it

  • Respond to inquiries, schedule tours, run reservations and memberships.
  • Send receipts, reminders, and occasional product updates (you can unsubscribe any time).
  • Improve the site (aggregate analytics only).

Who we share it with

  • Stripe & Recurly — payment processing.
  • Brevo — sending transactional emails.
  • Mailchimp — newsletter list.
  • Google (Analytics, Tag Manager, reCAPTCHA) — analytics and spam prevention.
  • Google Cloud — hosting (US-West2).
  • Telnyx — SMS/text message delivery.

We don’t sell your data. We don’t share it with advertisers beyond the standard pixel-based audience building you see across the web.

SMS / Text messaging

If you text our business number, (213) 221-2836, or provide your mobile number when booking a tour, membership, or meeting room and agree to receive text messages, you consent to receive SMS messages from Indie Desk, Inc. about your bookings, membership, and facility notices, and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance (or email info@indiedesk.com). Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to deliver messages through our SMS service providers.

Your rights

If you’re in California: you can ask us what we have on file, ask us to delete it, and opt out of sale/sharing (we don’t sell, but the opt-out is your right anyway). Email privacy@indiedesk.com.

If you’re in the EU/UK: same rights plus data portability and the right to object. Same email.

Data deletion requests

To have your personal information deleted (including data collected through this site, our SMS program, or social/messaging channels such as Facebook, Instagram, or WhatsApp): email privacy@indiedesk.com with the subject “Data Deletion Request” and the name, email, and/or phone number tied to your data. We confirm receipt and complete verified requests within 30 days, unless the law requires us to keep something longer (we’ll tell you if so).

Cookies

We use cookies for analytics and ad measurement. You can accept or reject them from the banner on first visit, and change your mind any time by clearing your site data.

Contact

Questions: privacy@indiedesk.com · 213-221-2836 · 333 S. Grand Ave, Suite 3310, Los Angeles, CA 90071.